Privacy Notice

This privacy statement sets out how we will use and protect any information that you provide when you use this website. For the purpose of the Data Protection Act 2018 ("the Act") the data controller is Epoch Design Limited ("Epoch"), Company details:

Copyright 2025 Epoch Design Ltd - All Rights Reserved - 54 Queen Square Bristol BS1 4LH
Registered in England & Wales - Company No. 03039255
Registered address: 30 Park Street, London, SE1 9EQ

Epoch is committed to ensuring that your privacy is protected. Any personal information that you provide when using this website will only be used in accordance with this privacy notice.

Our commitments to you

In relation to your data, we will:

  • Process it fairly, lawfully and in a clear, transparent way.
  • Collect your data and use it in the way that we have told you about.
  • Ensure it is correct and up to date.
  • Keep your data for only as long as we need it.
  • Process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed.

What we collect

We may collect the following information:

  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our site and the resources that you access.
  • Any personal information provided during recruitment processes.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For internal record keeping.
  • To improve the website and to monitor website usage.
  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To notify you about changes to our service.
  • To review if provided during recruitment processes.

Disclosure to third parties

We may disclose your information in the following instances:

  • In the event that the business and assets of Epoch are merged with or sold to a third party in which case we may disclose your personal data to the merger partner or buyer of our business or assets.
  • As required by applicable law or if Epoch are ordered to do so by a court or other similar body.
  • In order to enforce or apply other agreements; or protect the rights, property, or safety of Epoch, our clients, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you will not normally be transferred or stored outside the European Economic Area (EEA). If there are circumstances where your data does need to be processed outside the EEA, we will make provisions to notify you first and make reasonable steps to make sure your data is transferred securely and in accordance with this privacy notice.

IP Addresses and cookies

We may collect information about your computer including, where available, your IP address, operating system and browser type for system administration. This is data about our users’ browsing actions and patterns and does not identify any individual. For the same reason we may use cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you, or wish for your details to be removed from our records, please contact datacontrol@epochdesign.co.uk. We will comply with any request in accordance with the applicable law.

Contacting us

If you are dissatisfied about the processing of your personal information then please contact us first, but if we do not satisfactorily deal with your concern, then you may contact the Information Commissioner’s Office.

We really do welcome any questions, comments and requests you may have regarding this privacy notice. You can contact us by emailing datacontrol@epochdesign.co.uk.

This privacy notice was last revised 8th November 2023.